January 19, 1999

Mr. Brian A, Boyd, President
Digital Paper Solutions, Inc.
One Westbrook Corporate Center
Suite 300
Westchester, IL 60154

RE: DocStar

Dear Brian:

For three years I have searched for a system that would offer my staff timely accessibility to correspondence and claim data. The DocStar system has exceeded my expectations by allowing us to include virtually every other form of data that formerly was paper filed. DocStar offers a user friendly, find it fast system that impresses my staff and clients.

Selling myself on the system was easy. My primary concern was the disruption to my staff caused by introducing a new way of working. Typically, most principals have grown to expect the problems associated with adding or changing hardware and software systems. I anticipated problems with my server despite assurances that DocStar operates outside our agency software system. As promised, you and your staff delivered a seamless transition that allowed those questioning the ability to continue working with paper files. Now my entire staff uses the system with rave reviews.

A good system is only as good as the people providing the training. The staff support from Digital Paper Solutions, Inc. were extremely knowledgeable and personable. They were interested in our way of doing business and fulfilling our expectations. I believe we were successful due to the daily presence of your staff assisting my company with the scanning of documents and daily training sessions.

Sincerely,

Mark E. Effrein, CPCU
President
Astro National Insurance
http://www.astronational.com

President of Astro Insurance Mark Effrein,
and his new DocStar System